Critical Connectivity
Made Easy

For 25 years our goal has been to create the smartest and most intuitive critical connectivity solutions for our partners and end users globally.

Setting New Benchmarks for Connectivity in the UK and Ireland

Quad-SIM/
Triple Path
Flexible Plans/
Instant Grade Shifting
Industry-Leading
Cyber Security

SecureLink brings a new level of flexibility, simplicity and reliability to security and fire alarm signalling across the UK and Ireland. By understanding what installers and ARCs truly need, we've continually redefined our products and services, delivering 99.99% uptime and achieving the exceptional security standard of ISO 27001 (2022). Today, the most critical organisations, including governments, hospitals and airports, rely on Permaconn. ​

Why SecureLink?

One Device for All UK&I Plans
A single device for all security plans, no pre-configuration required and with the ability to shift across any grade or path, anytime for all UK&I signalling plans (SP2, SP4, DP2, DP2+, DP3, DP4). ​​

Unmatched Reliability
Quad SIM and Dual radio has set a new benchmark for reliability in UK&I with triple redundancy: IP + Dual radio + Quad SIM (global roaming). For Triple Path, add a LAN connection to a radio-radio plan at no extra cost.

Industry-leading ESG Outcomes
Designed to last, SecureLink is a sustainable lasting product with the ability to be reused on different sites or even reactivated years after cancellation.

Simple and Cost-Effective Plans
Offered at a more cost-effective level than currently available in the UK&I. Airtime fees are ONLY payable from the time of activation on site, and NOT before, helping you stay in control and avoid bill shock. ​​​​​

Upload & Download
​We support upload and download capability to ​allow remote panel configuration and servicing.

High Quality Componentry
​SMA quality aerial connections for superior connectivity outcomes. High gain aerials available for low reception deployments.

2 Serial Integration Options
(RS232, RS485, TTL). ​​

Multiple Outputs
3 digital outputs and 2 normally open/normally closed relay outputs.

UK&I Certified
Including CE/UKCA, and fully compliant with current EN50361-1 standards for fire and security alarm transmission and EN54 ready for fire alarm monitoring.

Permaconn Cyber Security Framework

• ISO 27001: 2022 certified
• Continuous monitoring: 24/7 surveillance and threat detection​
• Independent penetration testing and regular reviews​
• Private APN: zero exposure to the public internet​
• End-to-end AES encryption (device to ARC)​
• Secure OTA firmware updates with digital signatures​
• Resilience by design: Quad SIM, triple-path communications, geographically dispersed UK data centres, and redundancy at every software layer

Install & Activate in Under 10 Minutes

Rare earth magnets, pre-configured connector looms, significantly reduces SecureLink installation time. Offering a high quality, error-free installation in under 10 minutes and designed to be compatible with all major panels.

​​It’s impossible to install the incorrect unit.
4–5% of UK&I installations are affected by installing the wrong module at a site. SecureLink is configured using a serial number for installations, eliminating the need for cumbersome address and/or device-specific ordering. Modules are easily configured onsite through either direct installer access to Atlas, or via ARC request.

Remote Management & Customer Mobile App

Full configuration is handled through our secure cloud platform, Atlas. With the ability to remotely configure, view, grade-shift and manage your entire estate 24/7. ​​

Pocket Secure is our white-labelled ​panel-agnostic app for your customers. Designed to help you innovate your service offering with ​features like alarm alerts, remote access control of doors and garages, a panic button and much more. Complimentary to all SecureLink communicators. ​​

We pride ourselves on our responsive support available 24/7 because that’s what our partners deserve.

Book Your Demo

A demo is a great way to see SecureLink in action. Book a demo with our team based in the UK & Ireland today.

Resources

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Quick Start Guide

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