Permaconn Platforms & Digital Services

Our premium platforms and services are here to help you enhance your offering. This includes our connectivity management platforms, smart video service, white labelled end user app, VPN service and Panel Client Services.

Atlas

Atlas is the remote management driving force behind Permaconn alarm communication solutions. This industry-leading platform simplifies, streamlines and automates control of critical connectivity and alarm response – all from a single portal.

  • Enables easy set-up, configuration and management of security systems.
  • Gives 24/7 access to run diagnostics, manage plans, and activate or cancel devices.
  • Offers comprehensive account administration including user management, billing tools and online ordering of hardware and services.
  • Tracks operator actions and logs every transaction for full traceability.
  • ISO 27001 certified and available with multi-factor-authentication for extra security.

Atlas is the remote management driving force behind Permaconn alarm communication solutions. This industry-leading platform simplifies, streamlines and automates control of critical connectivity and alarm response – all from a single portal.

  • Enables easy set-up, configuration and management of security systems.
  • Gives 24/7 access to run diagnostics, manage plans, and activate or cancel devices.
  • Offers comprehensive account administration including user management, billing tools and online ordering of hardware and services.
  • Tracks operator actions and logs every transaction for full traceability.
  • ISO 27001 certified and available with multi-factor-authentication for extra security.

Permaconn Connect

Permaconn Connect is our brand new Connectivity Management Platform designed to simplify your operations and future-proof your business.

  • Easily view and manage your accounts, devices, and services in one central location. Connect is the future tool for all Permaconn products and services, with a single sign-on and no need to configure or swap between portals.
  • Built from the ground up as a secure, scalable cloud platform, Connect gives you instant access to ongoing enhancements and new features as they’re released.
  • Optimised for desktop, tablet, and mobile, Connect ensures you stay in control – whether you’re in the office or on the go.

Permaconn Connect is our brand new Connectivity Management Platform designed to simplify your operations and future-proof your business.

  • Easily view and manage your accounts, devices, and services in one central location. Connect is the future tool for all Permaconn products and services, with a single sign-on and no need to configure or swap between portals.
  • Built from the ground up as a secure, scalable cloud platform, Connect gives you instant access to ongoing enhancements and new features as they’re released.
  • Optimised for desktop, tablet, and mobile, Connect ensures you stay in control – whether you’re in the office or on the go.

Video IQ

Across Australia and New Zealand, there are millions of unmonitored cameras. Video IQ by Permaconn allows you to quickly transform any camera into a smart monitored solution.

With innovative features like video verification that captures clips before and after the actual triggering incident and virtual patrol that leverages your customers existing CCTV cameras to send video-based patrols, you can easily modernise your service experience to attract and retain higher value customers with a monthly recurring revenue.

Video IQ is included with every PM54 and can be set up in under 10 mins.

Across Australia and New Zealand, there are millions of unmonitored cameras. Video IQ by Permaconn allows you to quickly transform any camera into a smart monitored solution.

With innovative features like video verification that captures clips before and after the actual triggering incident and virtual patrol that leverages your customers existing CCTV cameras to send video-based patrols, you can easily modernise your service experience to attract and retain higher value customers with a monthly recurring revenue.

Video IQ is included with every PM54 and can be set up in under 10 mins.

Pocket Secure

Whether your customers want to upgrade, enhance their monitoring, or cancel altogether, Pocket Secure empowers you to deliver an alternative that keeps them connected to you and generating additional revenue. ​​

Pocket Secure has the ability for you to control and delay notifications, whilst still giving your customers control, convenience and visibility over their alarm system – they can monitor and manage their own alarm system from anywhere!

Whether your customers want to upgrade, enhance their monitoring, or cancel altogether, Pocket Secure empowers you to deliver an alternative that keeps them connected to you and generating additional revenue. ​​

Pocket Secure has the ability for you to control and delay notifications, whilst still giving your customers control, convenience and visibility over their alarm system – they can monitor and manage their own alarm system from anywhere!

VPN Service

The Permaconn Managed VPN Service is a high-performance, scalable solution designed to enhance the security of business networks. It provides each connected device with a private static IP, giving them secure, direct access to one or more control servers – to protect sensitive data and ensure smooth operations.

  • A cost-effective solution for reliable connectivity and enhanced network security.
  • Utilises onsite WAN connections and fall back, or standalone 4G/LTE.
  • Devices can be configured to have no, full or white-listed internet access and with public inbound access via a static public IP.

Panel Client Services

This advanced software has been expertly designed to enable seamless alarm programming and management. It's a virtual modem that enables remote access to alarm panels using either a 4G wireless or ethernet connection – replacing traditional phone lines and modems.

  • Integrates with industry-leading PM45 and PM54 communicators connected to the alarm panel.
  • Supports a range of modem strings.
  • Operates without the need for a public IP.
  • Provides real-time connection status and upgrade notifcations.
  • Compatible with a range of alarm panels.
Compatible Alarm Panels - ANZ

Get started with our Platforms & Digital Services

Contact our team today for further information or access.

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